![]() ![]() For example on a PC you would go into the Control Panel and into Audio. If you can use a different app or computer, check if the issue is resolved when connected with them. NOTE: Usually this is done within the settings of the device you are connected to.If only LE-xxxxx is displayed when pairing, wait for a while to show the model name without LE-xxxxx. To avoid this, pair the headphones named without LE-xxxxx. If you have connected to the computer with the headphones named LE-xxxxx (model name), the headphones are paired with the computer with Low Energy mode and may cause the Bluetooth connection to fail or unable to hear the sound from the headphones.After Initialization, delete the pairing information from the computer and perform pairing again. Initialization returns the headphones to the factory settings, and all Bluetooth pairing information is deleted. ![]() Most of the time, headset mic is not a separate item. No need to do a splitter if your laptop has only a single jack. If theres a line through the microphone icon, your microphone is muted. In either waves maxxaudio pro app or dell audio app, just select headset with your plug in your headset. Note: Truly Wireless headphones: to turn off the headphones, set them in the charging case, close the lid, then remove them. If the mic is not in the list, please right click on the blank space and select both Show Disabled Devices and Show Disconnected Devices. 1.Look at the microphone icon at the top of the call. ![]() Turn the headphones off and then on again.If the previous settings don't work, follow these steps: Note: If the same headphones model name exists, choose the model labeled with Hand-Free. Note: If the same headphones model name exists, choose the model labeled with Hand-Free. Select Headset labeled with Hands-free, and click Set as Default Device.If none of these settings is causing the audio issue, check the headset settings in the Xbox Accessories app. The headset’s mute button is located on the back end of the mic attachment, on the bottom of the left earcup. Select the Playback tab to show the device list. Be sure your headset mic isn’t muted (when muted, the light at the end of the mic will switch off).Select Open Sound settings, and then select Sound Control Panel.On the right side of the computer screen, right-click the Speaker icon.n the Playback tab, select Headphones, and click Set as Default Device.Scroll down to the Advanced menu and select More sound settings.Some of these devices may also have microphones that are overriding the. Open the Start menu and select Settings. Unplug any audio devices from the audio jacks, and remove any USB headphones or cameras.Note: The menu items on the computer screen may vary depending on the model or operating system version. If it works in another device, perhaps the problem sits with the device it was initially connected to. If you have successfully connected the headphones to a computer with Bluetooth but can't hear sounds or the microphone doesn't work, you need to change the computer settings: Check hardware compatibility Connect the headset properly Test the headphones with another device You can quickly figure out what is causing the problem by testing the headset mic with another device. ![]()
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